get_header("solutions", "Remote Backup Services", ""); $footer = $Content->get_footer(); echo $header; echo "

Backup System Evaluation

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\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; echo "

\n"; echo " \n"; echo "
Does your backup system back up open files such as databases?
Does all of your important data get backed up, including e-mail?
How often do you backup your system?
How often do you store your backup media off-site?
How often do you perform a test restore?
How often do you check backup logs?
Where is your Disaster Recovery Plan stored?
What media do you use for backups?
Is your backup system automated?
Do you have the in-house capability or an expert you can call if you need to do a system restore?

\n"; } function evaluation_final($backup_frequency, $backup_automated, $offsite_storage, $test_restore_frequency, $check_backup_log_frequency, $all_files_backup, $drp, $drp_location, $system_restore, $open_file_backup, $email_backup, $backup_media){ //echo "In evaluation_final: backup_frequency is $backup_frequency, backup_automated is $backup_automated, offsite_storage is $offsite_storage, test_restore_frequency is $test_restore_frequency, check_backup_log_frequency is $check_backup_log_frequency, all_files_backup is $all_files_backup, drp is $drp, drp_location is $drp_location, system_restore is $system_restore, open_file_backup is $open_file_backup, email_backup is $email_backup, backup_media is $backup_media"; switch($open_file_backup){ case "0": $total_score += 0; $message .= "Database / Open File Backup
Many databases, including practice management software, accounting software, and CRM store their files in a database. These databases cannot be backed up while the program is open. The only way to back up this data is to close the program while backup is running, use a backup program that can backup open files, or to use a special utility from the software vendor.

\n"; break; case "1": $total_score += 10; break; } switch($all_files_backup){ case "0": $total_score += 0; $message .= "Complete Backup
In order to have full protection on your backup system, all important files must be backed up, including incoming and outgoing e-mail, files on laptops and individual workstations, and databases.

\n"; break; case "1": $total_score += 10; break; } switch($backup_frequency){ case "0": // never backs up files $total_score = 0; $message .= "Backup Frequency
You have no protection against power outages, computer theft, natural disaster, user error, viruses, spyware, hackers, or equipment failure. Call Desktronix right now to set up a backup system!

\n"; break; case "1": // backs up a few times per year $total_score += 1; $message .= "Backup Frequency
If you ever need to use your backup system and one of your media does not work or is missing, you will not be able to restore your data. In addition, the data on your backup will be many months old and not have copies of newer files. The best practice is to backup your system daily.

\n"; break; case "2": // backs up files quarterly $total_score += 2; $message .= "Backup Frequency
If you ever need to use your backup system and one of your media does not work or is missing, you will not be able to restore your data. In addition, the data on your backup will be months old and not have copies of newer files. The best practice is to backup your system daily.

\n"; break; case "3": // backs up files monthly $total_score += 5; $message .= "Backup Frequency
If you ever need to use your backup system and one of your media does not work or is missing, you will not be able to restore your data. In addition, the data on your backup will be weeks old and not have copies of newer files. The best practice is to backup your system daily.

\n"; break; case "4": // backs up files weekly $total_score += 7; $message .= "Backup Frequency
This may be adequate for your organization, is it? Yet it is still not a best practice. The best practice is to backup your system daily.

\n"; break; case "5": // backs up files daily $total_score += 10; break; } switch($offsite_storage){ case "0": // no offsite storage $message .= "Offsite Storage
Because you do not store your media offsite, you have no protection against theft or natural disasters

\n"; break; case "1": // once per month $total_score += 5; $message .= "Offsite Storage
You have very basic protection against theft or natural disasters.

\n"; break; case "2": // once per week $total_score += 7; $message .= "Offsite Storage
This may be adequate for your organization, is it? Yet is is still not a best practice.

\n"; break; case "3": // daily $total_score += 10; break; } switch($test_restore_frequency){ case "0": // never $message .= "Test Restore Frequency
You may have crucial files that aren't being backed up! Without doing a test restore, you'll never know.

\n"; break; case "1": //annually $total_score += 3; $message .= "Test Restore Frequency
Better than nothing, but not very good protection. Without doing a test restore more often, you'll never know which files are not being backed up.

\n"; break; case "2": // quarterly $total_score += 5; $message .= "Test Restore Frequency
Not quite a best practice. Without doing a test restore more often, you may be missing crucial files from being backed up.

\n"; break; case "3": // monthly $total_score += 10; break; } switch($check_backup_log_frequency){ case "0": // never $message .= "Check Backup Logs
You need to check your log files. You may have crucial files that aren't backed up!

\n"; break; case "1": // monthly $total_score += 5; $message .= "Check Backup Logs
Must be done more often. The best practice is to check log files daily.

\n"; break; case "2": // weekly $message .= "Check Backup Logs
Better. The best practice is to check log files daily.

\n"; $total_score += 7; break; case "3": // daily $total_score += 10; break; } switch($drp_location){ case "0": // no DRP $message .= "Disaster Recovery Plan
Without a Disaster Recovery Plan, you have no plan to restore your data and operations in case of an emergency! Contact Desktronix immediately for assistance on your Disaster Recovery Plan.

\n"; break; case "1": // On a file on my computer $total_score += 2; $message .= "Disaster Recovery Plan
It is good that you have a Disaster Recovery Plan, but what happens in case of natural disaster?In case of a natural disaster or computer theft, keep a copy of your Disaster Recovery Plan off-site in a secure location.

\n"; break; case "2": // On a printed document in my office $total_score += 2; $message .= "Disaster Recovery Plan
It is good that you have a Disaster Recovery Plan, but what happens in case of natural disaster? In case of a natural disaster or computer theft, keep a copy of your Disaster Recovery Plan off-site in a secure location.

\n"; break; case "3": // Off-site in a secure location and on a printed document in my office $total_score += 10; break; } switch($backup_media){ case "0": // CD or DVD $message .= "Backup Media
We recommend avoiding CDs or DVDs for backup media. They can't be automated and are slow. And you have to keep buying CDs...

\n"; $total_score += 2; break; case "1": // internal hard drive $message .= "Backup Media
It is good that you are doing a backup, but this is not redundant. You have no copies of data outside of your office, and are susceptible to natural disasters and computer theft.

\n"; $total_score += 2; break; case "2": // external disk $total_score += 10; $message .= "Backup Media
Good. Make sure you've got more than one of them

\n"; break; case "3": // tape $total_score += 10; $message .= "Backup Media
Good. Make sure you've got more than one of them

\n"; break; case "4": // remote $total_score += 10; break; } switch($backup_automated){ case "0": // not automated $message .= "Backup Automation
Best practice is to automate your backup system.

\n"; break; case "1": $total_score += 10; $message .= "Backup Automation
Better

\n"; break; } switch($system_restore){ case "0": // have help in case of restore needed. $message .= "System Restore
Best practice is to have someone to help

\n"; break; case "1": $total_score += 10; $message .= "Backup Automation
Better

\n"; break; } $total_score /= 10; if ($backup_frequency == "0"){ $total_score = 0; } $Content = new Content(); $header = $Content->get_header("solutions", "Remote Backup Services", ""); $footer = $Content->get_footer(); echo $header; echo "

\n"; echo "

\n"; echo "

Backup System Evaluation

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\n"; echo "The scale is from 1 to 10, with 10 representing the best possible quality -- the Desktronix standard.\n"; echo "\n"; // 1 echo "\n"; // 2 if ($total_score > 1){ echo "\n"; } else { echo "\n"; } // 3 if ($total_score > 2){ echo "\n"; } else { echo "\n"; } // 4 if ($total_score > 3){ echo "\n"; } else { echo "\n"; } // 5 if ($total_score > 4){ echo "\n"; } else { echo "\n"; } // 6 if ($total_score > 5){ echo "\n"; } else { echo "\n"; } // 7 if ($total_score > 6){ echo "\n"; } else { echo "\n"; } // 8 if ($total_score > 7){ echo "\n"; } else { echo "\n"; } // 9 if ($total_score > 8){ echo "\n"; } else { echo "\n"; } // 10 if ($total_score > 9){ echo "\n"; } else { echo "\n"; } echo "\n"; echo "



1	2	3	4	5	6	7	8	9	10

\n"; echo "Your total score is $total_score
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\n"; echo "$message
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\n"; echo $footer; } function main(){ $Content = new Content(); $header = $Content->get_header("solutions", "Remote Backup Services", ""); $footer = $Content->get_footer(); echo $header; echo "\n"; echo "\n"; echo "

\n"; echo "\n"; echo "\n"; echo "\n"; echo "

\n"; echo "About Remote Backup\n"; echo "

\n"; echo "Frequently Asked Questions\n"; echo "

\n"; echo "Signup Now!\n"; echo "

\n"; echo "\n"; echo "\n"; echo "

Support Videos

Remote Backup Terms & Conditions

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\n"; echo $footer; } function about_rbs(){ $Content = new Content(); $header = $Content->get_header("solutions", "Remote Backup Services - About", ""); $footer = $Content->get_footer(); echo $header; echo "\n"; echo "\n"; echo "\n"; echo "

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-> About
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Desktronix Remote Backup Services gives you full protection against

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Human Error
Hard disk failures
Viruses
Computer Crashes
Computer Theft
Natural Disasters

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\n"; echo "How It Works
\n"; echo "Remote Backup Services is a backup system that backs up data from your computer to a secure server located in our data center. You simply install a software client on your computer, select files on your computer to back up, set a schedule for backups to occur, and your data will be stored safely offsite and available should you ever need it.\n"; echo "

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\n"; echo "Why It's Secure and Reliable
\n"; echo "When each backup is executed, your files are compressed and encrypted and sent to our server. The encryption is so strong that we cannot view your files without your permission. Our server is backed up to tape five days per week and at least one tape is off-site in a secure facility at all times. This means that there are at least six versions of your data we can use for restores in different places, should you ever need it. Our server is housed in a data center which features HVAC temperature control systems, early smoke detection and fire suppression systems, 24/7 video camera surveillance, and Biometric thumb print scanners at entryways. Should there ever be a power failure, there is redundant power on the premises and diesel backup generators. All of this means that your important files are being stored in a Fort Knox-like environment with careful scrutiny to security and reliability.\n"; echo "

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\n"; echo "About Our Network
\n"; echo "The data center network consists of multiple fiber trunks from multiple sources, system monitoring, and multiple high-speed OC-48 connections.\n"; echo "

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\n"; echo "Desktronix Emergency Services
\n"; echo "DESKTRONIX is available for you 24/7 if you have have an emergency. If your office computers are stolen or completely damaged, we can provide you with on-site recovery services. If you need restore services, you automatically become our highest priority! We will come to your office immediately and do everything we can to bring your system back up. If you have a large amount of data that needs to be restored quickly, we can deliver a copy from our data center and restore it at your office. If you need replacement computers or a new hard drive, we can deliver them to you.\n"; echo "

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\n"; echo "Next >> Learn about different remote backup plans.\n"; echo "\n"; echo "

\n"; echo $footer; } function drp(){ $Content = new Content(); $header = $Content->get_header("solutions", "Remote Backup Services - Disaster Recovery Plan", ""); $footer = $Content->get_footer(); echo $header; echo "\n"; echo "\n"; echo "

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Remote Backup Services -> Disaster Recovery Plan

\n"; echo "A Disaster Recovery Plan specifies the services and data that you depend on and how they will be protected in case of a disaster. As a standard part of our remote backup services, Desktronix will work with you to develop a written disaster recovery plan that is customized towards your company and your needs. The details for the plan include:\n"; echo "

The definition of a disaster
What members of your staff will participate in the Disaster Recovery Plan and how they will communicate
What Internet Service Provider you use and their contact information
Information on how e-mail is stored and can be recovered
Information on how your crucial databases are stored and can be recovered
Documentation on how your network is configured
Contact information for your hosting provider

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\n"; echo $footer; } function faq(){ $Content = new Content(); $header = $Content->get_header("solutions", "Remote Backup Services - Frequently Asked Questions", ""); $footer = $Content->get_footer(); echo $header; echo "\n"; echo "

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-> Frequently Asked Questions

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Why should I backup my files on a daily basis?
Because technology isn�t perfect and errors do occur. What would you do if you walked into your office only to find all of your computers missing? Would you be able to restore your customer database, accounting system, and the electronic documents you use every day? Backups protect against:

Human Error
Computer Crashes
Viruses
Natural Disasters such as fire, earthquake, and flooding
Theft
Data loss from hard drive failures

What is the Desktronix remote backup service?
We begin by scheduling a consultation with you so that we can learn about how you use your computers and how we can best protect your data. After this, we will present you with a disaster recovery plan and help you install the client software on your computer. The backup client is scheduled to place a copy of your files on our secure server every night. You can restore files easily via our software interface. We will answer any questions your have about the system via phone and e-mail. In case of an emergency, we are available to provide a full system restore at your office.

How much does the Desktronix remote backup service cost?
The Desktronix remote backup service is priced to be affordable for both individual users and small businesses. Typical prices are as follows.

Individual User	$25 per month
Economy Business Plan	$35 per month
Small Business Plan	$55 per month
Premier Business Plan	$75 per month

Contact us for more information and a custom quote.

What are the system requirements to use the Desktronix remote backup service?
To use the backup service, you just need Microsoft Windows and an internet connection. We can help you configure your computer, network, and firewall to use the backup service. We can also provide backups for multiple computers on your office network. We won�t bill you until you verify that the service is working to your satisfaction.

I already have a tape backup system. Why would I want to use the Desktronix remote backup service?
Do you do backups on a daily basis?
Do you check your backup logs to see that your backups are working?
Do you do test restores to verify your data can be restored?
Do you take your tapes off-site to protect from theft or natural disasters?
Do you know how to use the restore function on your backup software?
Do you have a disaster recovery plan?

Desktronix does! If you answered no to any one of these questions, your data is vulnerable!

Are remote backups secure?
Absolutely! The backups are so secure that even Desktronix cannot view your files without your permission. All data is encrypted while in transmission and while it is stored on the Desktronix secure server. Our secure server is stored in a data center, which has redundant power supplies, fire suppression, and high physical security. We backup our server to tape five days per week and always keep at least one tape offsite. This means that if you need to restore data, it can be restored from our secure server, an on-site tape, or an off-site tape.

Is the remote backup service easy to use?
Yes. The client backup software is very simple and does not require that you have any special computer knowledge. It allows you to perform file restores and set the backup schedule by yourself. If you have trouble using any aspect of the service, we are available to help by phone and e-mail.

How do I know my data is really being backed up and will be available in case of an emergency?
Once you install the backup client software on your computer, you can view backup logs to verify that backups are taking place. You can also perform a test restore, by selecting a file and restoring it from the Desktronix secure server to your computer.

How do I restore my data if I have a complete system failure?
Upon signing up, Desktronix will provide you with a written plan for recovering from a complete system failure. Desktronix does provide on-site services and can restore all of the files that you have backed up.

What if I have a problem using the remote backup service?
Contact us. Technical support is available during regular business hours. Premium support and recovery services for emergencies are available during off-hours.

How do I sign up?
Click here to sign up online or contact us.

\n"; echo $footer; } function rbs_videos(){ $Content = new Content(); $header = $Content->get_header("solutions", "Remote Backup Videos", ""); $footer = $Content->get_footer(); echo $header; echo "\n"; echo "\n"; echo "

\n"; echo "

\n"; echo "\n"; echo "\n"; echo "
-> Videos
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Installing RBS
Selecting Files to Backup
Configuring Schedule
Testing Connection
Determining How Much Backup Space You Need
Making Copies of the Recovery Key
Checking Log Files
Restoring Files

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\n"; echo $footer; } function whybackup(){ $Content = new Content(); $header = $Content->get_header("solutions", "Remote Backup Services - Why Backup?", ""); $footer = $Content->get_footer(); echo $header; echo "\n"; echo "\n"; echo "

\n"; echo "

\n"; echo "\n"; echo "\n"; echo "

-> Why Backup
\n"; echo "\n"; echo "\n"; echo "
\n"; echo "
\n"; echo "Imagine walking into your office one day and turning on your computer. You hear a loud clunking sound and you don't see anything on your screen. It's not a big problem to replace the hard drive or the entire computer -- but wait, what about your data? Over the years, your client files, financial management, documents, e-mail, and projects are on that computer. If you simply replace the computer, all of that information will be gone!\n"; echo "
\n"; echo "
\n"; echo "Although your computer may not be functioning, this scenario is actually better than others. If your computers were stolen, you wouldn't have the option to try to recover the data from your hard drive. You would be forced to simply start over.\n"; echo "
\n"; echo "
\n"; echo "The only way to protect your data is to have a backup system -- one that stores multiple copies of your data offsite. It must be simple, secure, affordable, and reliable. Desktronix remote backup does all of that. \n"; echo "

\n"; echo " Listen to why you should back up. \n"; echo "

\n"; echo "Article: Are You Still Not Backing Up Your Data?\n"; echo "

\n"; echo "Next >> Learn About Desktronix Remote Backup\n"; echo "
\n"; echo "\n"; echo "

\n"; echo $footer; } ?>